Zyrex Smart Home Mobile Application Privacy Policy

Effective Date: May 25, 2021
Last Updated: October 24, 2024

PT Zyrexindo Mandiri Buana, Tbk. and its subsidiaries (“we,” “us,” “our,” or “PT Zyrexindo Mandiri Buana, Tbk.”) are dedicated to safeguarding your privacy. This Privacy Policy (“Policy”) explains how we handle your Personal Data when you use our services, products, and related mobile applications (collectively, the “Products”).

Please read this Policy carefully to understand our practices regarding the collection, processing, storage, and sharing of your Personal Data. This Policy also explains how you can exercise your rights concerning your Personal Data, including how to access, update, delete, or protect it.

By registering for an account or using our Products, you confirm that you understand and agree to this Policy. If you have any questions, please reach out to us at admin@zyrex.com.

1. Definitions

• Personal Data: Information that can be used to identify an individual, either by itself or when combined with other information.
• Personal Sensitive Data: Includes biometric information, communication records, health data, transaction information, and precise location information.
• Smart Devices: Electronic devices that can connect to a network and be controlled remotely, such as smart home appliances, wearable devices, and air purifiers.
• Apps: Mobile applications developed by PT Zyrexindo Mandiri Buana, Tbk. that allow users to control Smart Devices and connect to the supplier IoT platform.

2. Data We Collect

2.1 Information You Provide Voluntarily

• Account Information: When creating an account, we collect your name, email address, phone number, and login credentials. We may also collect additional data like your profile picture, country code, language, and time zone.
• Third-Party Login: If you log in using a third-party account (such as Google), we may collect information like your nickname, portrait, and other basic details. We comply with applicable data protection laws when processing this information.
• Feedback: If you submit feedback or use support features, we collect your email address, phone number, and feedback content to resolve issues.

2.2 Information We Collect Automatically

• Device Information: This includes your device’s MAC address, IP address, operating system version, wireless connection details, and mobile network data.
• Usage Data: We collect data related to app usage, such as visits, clicks, downloads, messages, and interactions with the Products.
• Log Data: When you use our app, system logs and error reports may be uploaded.
• Location Information: If you enable location-based services, we may collect your real-time location data. Location data may also be shared with Google Maps for geo-fencing purposes, but you can control this through your device settings.

2.3 Smart Device Data

• Device Details: When you connect your Smart Devices to our Products, we collect data such as device ID, online status, activation time, and firmware version.
• Health Devices: If you connect health-related devices (e.g., smart scales or fitness trackers), we may collect data like weight, body fat percentage, BMI, and muscle mass.
• Apple Health: With your consent, we may share your health data (BMI, height, weight, and body fat percentage) with the Apple Health app. You can manage this setting at any time through the HealthKit settings.

3. Purposes for Processing Personal Data

We process your Personal Data for the following reasons:

• Providing Services: To offer the Products and services you request. The legal basis for processing this data is to fulfill our contract with you.
• Improving Services: To improve our Products, analyze performance, and prevent fraudulent use. The legal basis is contractual fulfillment.
• Non-Marketing Communications: To send important updates about the Products, such as changes to terms or policies. You cannot opt out of these communications.
• Marketing Communications: With your consent, we may send you marketing materials. You can opt out at any time.
• Personalization: To offer personalized content and recommendations based on your usage patterns. This processing is based on your consent.
• Legal Compliance: To comply with applicable laws, respond to legal requests, and enforce our terms.

4. Sharing Personal Data

We only share your Personal Data under the following circumstances:

• Service Providers: We share your Personal Data with third-party service providers for services like data analysis, IT support, and customer service.
• Business Partners: We may share data with our partners who provide Smart Devices or network services for your use of the Products.
• Corporate Changes: In the event of a merger, sale, or reorganization, we may transfer your Personal Data as part of the transaction.
• Legal Requirements: We may disclose your Personal Data to comply with legal processes, protect our rights, and respond to requests from government authorities.
• Affiliates: We share data with our subsidiaries or affiliates to carry out regular business activities.
• Consent: We may share your Personal Data with other third parties only with your explicit consent.

5. Your Rights Regarding Your Personal Data

• Withdrawal of Consent: You can withdraw your consent at any time by adjusting your device permissions or by unsubscribing from marketing communications.
• Delete Your Account: You can delete your account through the app by navigating to “Me” > “Settings” > “Account and Security” > “Delete Account”.

6. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect your Personal Data. These include data encryption, secure transmission protocols, and regular audits. If you believe your data has been compromised, please contact us at admin@zyrex.com immediately.

7. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. Once the retention period ends, we will delete or anonymize your data.

8. Children’s Privacy

Our Products are not intended for children under the age of 13, and we do not knowingly collect data from them without parental consent. If we discover that we have inadvertently collected Personal Data from a child under 13, we will delete that data promptly.

9. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or the law. We will notify you of any significant changes via email or through the Products. We encourage you to periodically review this Policy for updates.

10. Contact Us

If you have any questions about this Policy or our data practices, please contact us at:

Email: admin@zyrex.com

Privacy Policy for Zyrex Voice Assistant

Effective date: 24/10/2024

Last Updated: 24/10/2024

At Zyrex, we are committed to safeguarding your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use and protect your information when you use our voice assistant, which is embedded within the Windows OS and activates automatically when called.

1. What Data Do We Collect?

When you use the Zyrex Voice Assistant, we may collect the following data:

• Calendar events and event details you create, modify, or delete through the voice assistant.

2. Why Do We Collect This Data?

We collect your calendar data solely to help you manage and organize events through Google Calendar. The Zyrex Voice Assistant uses this information to:

• Create new events
• Edit existing events
• Retrieve and present event details in response to your queries

3. How Is This Data Stored?

All calendar data is securely managed through Google Calendar’s API. Zyrex Voice Assistant does not store any personal data or calendar information on its own servers. All your data is securely stored and managed by Google, in accordance with their privacy and security policies. Zyrex is not responsible for any data breaches, losses, or leaks that occur through Google’s services or any other third-party systems.

4. How Can Users Manage or Revoke Access?

You are in control of the permissions granted to the Zyrex Voice Assistant. You can manage or revoke access to your Google Calendar data at any time via your Google Account settings:

• Navigate to Google Account permissions
• Find Zyrex Voice Assistant under “Third-party apps with account access”
• Revoke access if you no longer wish to share your calendar data with the assistant

5. Automatic Activation

The Zyrex Voice Assistant is embedded in your Windows OS and is designed to activate automatically when invoked by a specific voice command. We do not collect any voice data unless the assistant is actively engaged by you.

6. Disclaimer of Liability

While we strive to ensure the privacy and security of your data, Zyrex cannot be held liable for any data loss, breach, or unauthorized access caused by third-party services such as Google Calendar or due to any unforeseen technical vulnerabilities. By using the Zyrex Voice Assistant, you agree that any risks associated with data security related to third-party services are beyond Zyrex’s control.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to learn more about how we protect your privacy, please contact us at:

• Email: corsec@zyrex.com

By using the Zyrex Voice Assistant, you acknowledge that you have read and agreed to this Privacy Policy, including the limitations on liability for data breaches or losses through third-party services.